AI and process automation for businesses
Automate repetitive tasks and bring AI into your tools.
Chatbots, automations and assistants: we put AI to work on concrete tasks, so your teams spend less time on repetitive operations.
- AI chatbots & agents
- Process automation
- AI built into your software
- Assistants & knowledge base
- Data & dashboards
The problem
Sound familiar?
The situations we come across most often.
Customer enquiries go unanswered outside opening hours.
You are stuck with repetitive tasks: re-entering data, sending reminders, copy-pasting between tools.
Your documents and procedures are hard to find.
You have data, but no up-to-date indicators to decide with.
Who is it for? Businesses that want to save time on customer service, admin and reporting.
Services
AI & Automation services
AI chatbots & agents
Assistants that answer your customers on WhatsApp and on your website.
Process automation
Workflows that connect your tools and remove double entry.
AI built into your software
AI features added to the applications you already use.
Assistants & knowledge base
An internal assistant that answers from your own documents.
Data & dashboards
Your key indicators brought together in up-to-date dashboards.
Commitments
What makes the difference
Our commitments on every project in this division.
Concrete use cases
We start from a specific task to automate, not from a technology looking for a use.
A prototype on your data
A first use case is tested on your own content before any rollout.
Your teams stay in control
Requests that need it are handed over to a member of your team.
Measured results
Once in production, we measure the results and adjust.
Method
How we work
From the first conversation to ongoing support: the stages of your project.
Scoping
Identifying the tasks to automate and the expected gains.
Prototype
A first use case tested on your data.
Integration
Connection to your tools and go-live.
Follow-up
Measuring results and making adjustments.
Frequently asked questions
Everything you need to know to get your project started.
What are the assistant’s answers based on?
On an answer base approved with you. When a question falls outside that scope, the request is passed on to your team.
Which channels can it be deployed on?
On your website and on WhatsApp.
Can conversations be tracked?
Yes. Conversation tracking makes it possible to improve the answer base over time.
Which tasks can be automated?
Repetitive tasks that always follow the same rules: re-entering data, reminders, passing information between tools, generating documents.
Do we need to change our tools?
No. We connect the tools you already use; automation is added to your existing organisation.
How do we know an automation is working?
Runs are monitored: you can see what has been processed.
Do we need to rebuild our software?
No. AI features are added through APIs to the applications you already use.
Does AI replace our teams?
No. It takes care of reading, sorting and preparation; your teams keep the decision.
Where do the assistant’s answers come from?
From your own documents: procedures, contracts, technical documentation. The assistant relies on them to answer.
Can every employee see every document?
No. Access rights are managed: everyone can only query the documents they are entitled to.
How does the base stay up to date?
Keeping the knowledge base up to date is part of the service.
What data do you need?
The data your tools already produce: management software, spreadsheets, website. We start by bringing it together.
Who chooses the indicators?
You do, with our help: we start from the decisions you need to make to define the figures to track.
This division works hand in hand with…
The same team for your other needs.
Tell us about your project
Describe what you need and we will get back to you as soon as possible.
Request a quote