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AI & Automation

AI chatbots and agents for your business

Assistants that answer your customers on WhatsApp and on your website.

In brief

AI chatbots & agents

An AI assistant answers your customers’ frequent questions on WhatsApp or on your website, and passes on to your team the requests that need a human.

  • WhatsApp and website

    The assistant answers where your customers already write to you.

  • Grounded in your content

    Answers rely on a base approved with you.

  • Handover to a person

    Requests that need it are passed on to your team.

Services

What we do

  • Customer assistant on your website
  • Assistant on WhatsApp
  • Answers grounded in your content
  • Handover to a member of your team
  • Conversation tracking

Use cases

Example projects

A few situations where this service comes into play.

  • Answering frequent questions outside opening hours
  • Giving information on products, services or opening times
  • Collecting a request before passing it on
  • Directing a visitor to the right contact

Method

How your project unfolds

The steps we follow, from the first conversation to ongoing support.

  1. Scoping

    Identifying the tasks to automate and the expected gains.

  2. Prototype

    A first use case tested on your data.

  3. Integration

    Connection to your tools and go-live.

  4. Follow-up

    Measuring results and making adjustments.

Frequently asked questions

Everything you need to know to get your project started.

What are the assistant’s answers based on?

On an answer base approved with you. When a question falls outside that scope, the request is passed on to your team.

Which channels can it be deployed on?

On your website and on WhatsApp.

Can conversations be tracked?

Yes. Conversation tracking makes it possible to improve the answer base over time.

Have a project in mind?

Describe what you need and we will get back to you as soon as possible.

Request a quote