IT maintenance and managed services
Maintenance contracts, user support and on-site interventions.
[ 01 / In brief ]
IT support & managed services
Leave your IT to us. Under a contract, we provide support for your users, preventive maintenance and interventions when something breaks down.
Support for your users
Your teams know who to turn to.
Preventive maintenance
Regular updates and checks to avoid breakdowns.
Equipment under watch
The condition of your equipment is tracked over time.
[ 02 / Services ]
What we do
- Maintenance contracts
- User support
- Breakdown interventions
- Preventive maintenance and updates
- Equipment monitoring
[ 03 / Use cases ]
Example projects
A few situations where this service comes into play.
- A company with no in-house IT department
- Backing up an existing IT team
- Monitoring equipment after installation
- Interventions when something breaks down
[ 04 / Method ]
How your project unfolds
The steps we follow, from the first conversation to ongoing support.
Audit
A diagnosis of your equipment and network, on your premises.
Recommendations
An architecture and a quote suited to how you work.
Installation
Hardware set up, configured and tested.
Maintenance
Monitoring, support and interventions under a contract.
Frequently asked questions
Everything you need to know to get your project started.
What are managed IT services?
You entrust us with looking after your IT: support, preventive maintenance, updates and equipment monitoring, under a contract.
Do we receive a report after an intervention?
Yes, every intervention is followed by a report.
[ 05 / Explore more ]
Other services in this division
Audit & consulting
A diagnosis of your equipment and network, with concrete recommendations.
Networks
Cabling, Wi-Fi, firewall and VPN for a stable, secure network.
Servers, virtualisation & cloud
Server setup and migration, on-premises or in the cloud.
Workstations & devices
Installation and deployment of workstations and peripherals.
Cybersecurity & backup
Device protection, regular backups and a recovery plan.
Have a project in mind?
Describe what you need and we will get back to you as soon as possible.
Request an audit / a visit